Privacy Policy
Effective Date
September 1, 2025
Last Updated: September 23, 2025
Introduction
At ED Backbone & CO, trading as EDBB ("we," "us," "our"), your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your data. By using our website and services, you consent to the practices described here.
Data Collection
Types of Data Collected
Personal Information includes name, email, address, phone number, and payment details such as VAT ID, credit card, or bank details.
Usage Data includes IP address, browser type, and timestamps when you access our services.
How Data Is Collected
Data is collected directly through forms, purchases, or support inquiries. It is also collected automatically via cookies, analytics tools, or server logs.
Purpose of Data Use
Your data is used for providing services, such as setting up and managing your account, delivering VPS hosting, and ensuring functionality. It is also used for communication to respond to inquiries and send updates about our services. Compliance with legal requirements, including tax regulations and data retention laws, is another purpose.
Data Sharing
We share data only with service providers such as payment processors and hosting providers or legal authorities when required to comply with laws. We do not sell your personal data.
Cookies
Overview
Cookies are small files stored on your device that help us provide a better online experience. Some cookies are essential for our website to function, while others help us improve our services.
Types of Cookies Used
Necessary Cookies ensure the website works properly. For example, Intercom cookies power our customer chat tool, which provides real-time support and communication.
Optional Cookies are used for analytics and tracking website performance. These require your consent.
Managing Cookies
You can disable cookies via your browser settings, but note that this may affect functionality, such as accessing customer support powered by Intercom. For more details, visit https://www.aboutcookies.org.
Data Retention
Retention Periods
Contract Data is retained for 7 years to comply with tax obligations. Purchase Records are kept for 10 years to meet product liability requirements.
Your Rights
Under GDPR, you have the right to access your data, correct inaccuracies, delete data where legally permitted, restrict processing, and object to specific uses of your data. To exercise your rights, contact us at [email protected]
Data Security
We use SSL encryption and other security measures to protect your data from unauthorized access or breaches.
Acceptable Use Policy
Your use of our services is governed by our Acceptable Use Policy (AUP). This includes rules against hosting illegal content, sending spam emails, engaging in network attacks like DDoS, and violating intellectual property rights. Violating the AUP may result in suspension or termination of your account.
Updates to This Policy
We may update this Privacy Policy. Please review it periodically.
Contact Information
ED BACKBONE & CO
Spyrou Kyprianou Avenue 22
Pippiros Court
3070, Lemesos, Cyprus
EU VAT ID: CY60078094P
https://www.edbb.com
Email: [email protected]
For additional details, see our Legal Notice and Terms of Service.
